Case Management System
Turn alerts into structured, evidence-led investigations.
Why Financial Crime Teams Require CMS
CMS replaces fragmented spreadsheets and legacy ticket queues with an integrated financial crime workbench. Built for investigator efficiency and defensible auditability, CMS unifies alert triage, customer dossiers, transaction timelines, entity network visuals, and structured disposition workflows.
Verified Technical Capabilities
Every capability below is backed by working code, verified algorithms, and evidence sources in the engineering repository.
Unified Customer & Entity 360
VERIFIEDAggregate historical alerts, account histories, transactional velocities, and beneficial ownership into a single pane of glass.
Interactive Transaction Timeline & Filtering
VERIFIEDFilter, slice, and visualize complex multi-account money movement across counterparties, corridors, and payment rails.
Structured Evidence Dossier & Notes
VERIFIEDAttach supporting bank statements, subpoena returns, and open-source intelligence with immutable cryptographic hashes.
Configurable Multi-Tier Escalation & Segregation of Duties
VERIFIEDSupport Level 1 triage, Level 2 deep-dive investigation, and supervisory review with strict role segregation.
Standard Operating Workflow
How CMS executes within regulated banking environments, with explicit human oversight roles at every phase.
Alert Ingestion & Intelligent Triage
Ingest alerts from monitoring systems, group related events by entity, and assign priority scores based on risk severity.
Evidence Assembly & Analysis
Explore customer background, transaction history, counterparties, and external risk signals within the unified workbench.
Narrative Compilation & Findings
Formulate investigative findings with integrated drafting assistance from NLP Lab and standardized templates.
Supervisory Review & Disposition
Supervisor reviews findings against bank policy, confirms disposition (SAR filing or closed without action), and locks the record.
CMS Operational Exhibit
Synthetic demonstration illustrating data representation, factor decomposition, and audit trail generation.
Governance & Defensibility
- Cryptographically sealed audit trails record every record view, note edit, and status change
- Strict segregation of duties prevents the same analyst from creating and self-approving case closures
- Maintains complete separation between factual evidence and investigator conclusions
- Configurable retention policies ensure compliance with recordkeeping laws
Appropriate Use & Boundaries
Per Charter Section 11, Discover AI transparently discloses operational limitations:
- •Requires integration with upstream alert engines or batch ingestion to receive alerts
- •User permissions must be configured in alignment with internal bank authority matrices
Technical & Compliance Inquiries
Interoperable Suite Modules
Evaluate CMS in a Dedicated Synthetic Sandbox
Schedule an institutional technical review. We demonstrate Case Management System using synthetic data formatted to your exact core schemas.